Cancellation Policy
Effective Date: September 15, 2026 Last Updated: September 15, 2026
This Cancellation Policy explains how cancellations and related refunds are handled for services provided by STRAIGHTDROPMONEYGANG LLC (“SDMG,” “we,” “us,” or “our”) through straightdropmoneygang.com (the “Website”).
By purchasing any service (“Campaign” or “Services”), you agree to this Cancellation Policy, which forms part of our Terms & Conditions. Please read it carefully before placing an order.
1. Overview
Because our Services involve time, labor, and third-party costs (such as playlist placements, advertising spend, and platform fees) that are committed as soon as a Campaign begins, cancellation and refund eligibility depends on when you request the cancellation and how much work has already been performed.
2. How to Request a Cancellation
To cancel a Campaign, you must contact us directly at:
- Email: travis@straightdropmoneygang.com
- Phone: (626) 306-3721
Please include your name, artist/stage name, the email used for the order, and your order details. A cancellation is only considered received once we confirm it in writing. Cancellation requests are processed based on the date and time we receive them.
3. Cancellation Before a Campaign Begins
If you cancel before we have started work and before any third-party costs have been committed, you are eligible for a full refund of the amount paid, minus any non-refundable payment processing fees.
To qualify, your cancellation request must reach us before the Campaign is launched.
4. Cancellation After a Campaign Has Started
Once a Campaign has been launched or work has begun:
- Any work already completed, and any third-party costs already committed (such as ad spend, placements, or platform fees), are non-refundable.
- If a portion of the Campaign has not yet been started, we may, at our sole discretion, offer a partial refund or account credit for that unused portion.
- Refunds will not be issued simply because the results did not meet your expectations, as we do not guarantee specific outcomes (see our Terms & Conditions, “No Guarantee of Results”).
5. Completed Campaigns
Campaigns that have been fully delivered are non-refundable. If you believe there was an error or that a service was not delivered as agreed, contact us within 7 days of completion and we will review your case in good faith.
6. Cancellations by SDMG
We reserve the right to cancel or decline a Campaign at our discretion for example, if the Content violates our Terms, infringes third-party rights, or breaches platform policies. If we cancel a Campaign for reasons not caused by you, and work has not yet been completed, you will receive a refund for the undelivered portion.
7. Refund Processing
Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider. Any payment processing fees charged by our provider may be deducted from the refunded amount.
8. Chargebacks & Disputes
If you have any concern about a charge, please contact us first at travis@straightdropmoneygang.com so we can resolve it quickly and fairly. Filing a chargeback or payment dispute without first contacting us — especially for services already delivered is considered a breach of our Terms and may result in suspension of your access to our Services. We keep clear records of all orders and communications to fairly resolve any dispute.
9. Changes to This Policy
We may update this Cancellation Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our Services after changes take effect means you accept the updated policy.
10. Contact Us
If you have any questions about this Cancellation Policy, please contact us:
STRAIGHTDROPMONEYGANG LLC
Email: travis@straightdropmoneygang.com
Phone: (626) 306-3721
Address: 479 Woodland Drive, Apt C, York, SC 29745, USA Website: https://straightdropmoneygang.com